Introduction
Effective governance requires more than policies and tools — it demands alignment between Records and Information Management (RIM), Legal, and IT teams. Too often, silos between these groups create gaps in compliance, increase risks, and limit operational efficiency. This blog explores how to build a cohesive governance program that unites these functions to support compliance, defensible records management, and business objectives.
Why Alignment Matters
- Shared Accountability: Governance is not owned by one department; it requires collaboration across RIM, Legal, and IT.
- Regulatory Complexity: Legal requirements must be translated into technical enforcement by IT and operationalized by RIM.
- Risk Mitigation: Misalignment can lead to over-retention, spoliation, or non-compliance penalties.
- Efficiency Gains: Unified strategies streamline processes and reduce duplication of effort.
Core Roles in Governance
Records and Information Management (RIM)
- Define classification schemes, retention schedules, and records policies.
- Ensure consistent application of lifecycle management practices.
Legal
- Interpret regulations, oversee litigation holds, and ensure defensibility.
- Advise on risk tolerance and compliance obligations.
IT
- Implement technical controls, security, and automation.
- Provide infrastructure for archiving, access, and monitoring.
Building the Governance Program
-
Establish a Governance Committee Formalize collaboration between RIM, Legal, and IT with clear roles and responsibilities.
Best Practices
- Executive Sponsorship: Secure buy-in from leadership to ensure resources and visibility.
- Communication Channels: Maintain open lines between Legal, RIM, and IT teams.
- Automation: Leverage technology to reduce manual burden and enforce consistent governance.
- Continuous Improvement: Treat governance as a living program, regularly updated to reflect new laws, risks, and technologies.
Outcomes of Alignment
- Compliance Confidence: Clear alignment reduces the risk of regulatory failures.
- Operational Efficiency: Streamlined collaboration eliminates duplicate work and reduces costs.
- Defensibility: Strong evidence of coordinated governance enhances credibility in audits and litigation.
- Cultural Adoption: When governance is unified, employees are more likely to embrace compliance practices.
Conclusion
A successful governance program hinges on the alignment of RIM, Legal, and IT. By creating shared policies, embedding controls into technology, and fostering open collaboration, organizations can enhance compliance, mitigate risks, and fully leverage the value of their information governance strategy.